What about insuring my goods whilst in store?
We offer the StoreProtect Enhanced Liabilty cover.
It is a requirement of the storage license that your goods are insured whilst they are in store. StoreProtect Enhanced Liabilty cover is available through Whiteball Self Storage. The cost is £3 / £1000 of goods value per month. You may alternatively source your own insurance cover.
Do I need a lock for my storage unit?
If you have booked an independent self storage unit, we will supply you with a lock for your storage unit. However, you are are most welcome to supply your own lock for your unit. If you have an internal unit you will also require a small padlock for your personal internal door. We can supply a small padlock for this purpose.
What size of vehicles can access Whiteball Self Storage?
All our ground floor units are accessible on tarmac roadways for the largest of normal road going vehicles, you can drive or reverse directly to your unit.
What is the security at Whiteball Self Storage?
Whiteball Self Storage is secured using a combination of remote CCTV monitoring, a Dualcom™ fully monitored alarm system, floodlighting and computer managed access control systems.
Do you offer a forklift truck unloading / loading service?
We are able to offer a forklift service for ground floor units that are having pallets delivered. For health and safety reason we are unable to handle non standard items or load/unload first floor units.
Forklift charges are £4.80 inc VAT per pallet for unloading.